Regional AirFreight Control Tower
20000-30000元
咸寧
5年以上
本科
咸寧
5年以上
本科
- 全勤獎(jiǎng)
- 節(jié)日福利
- 不加班
- 周末雙休
2026-05-05 18:35:26
607人關(guān)注
職位描述
該職位信息待核驗(yàn)，請(qǐng)仔細(xì)了解后再進(jìn)行投遞！
Job Description
· Monitor shipment E2E, daily shipment monitoring and respond to customer’s enquiries at Regional level
· Milestone monitoring. Find missing milestones through daily report and inform operations to input in a timely manner.
· Overall performance management. KPI monitoring. Enhance operational efficiency and improve customer satisfaction.
· Performance improvement. Proactively address any issue that may arise during transportation process.
· Participate / Lead operational review meetings with customer, to ensure Maersk performance stability.
· Responsible for operational relationship and communication for Key clients.
· Exception case handling, for any exceptional case, like delay, damage, missing, super urgent cargo, be responsible for update and close monitor shipment status.
· 8D / CAPA report. Incident management.
Requirement
Bachelor’s degree or above. More than 3-5 years related experiences in airfreight Customer service / operation / Control tower;
the background of global forwarder will be preferable.
Well operation knowledge, good experience in operation and fluent English.
Reliable, well organized, proactive, team-player.
Excellent communication skill in both Chinese and English.
Good PC skills in MS Word, MS PowerPoint and MS Excel.
Experience with CW1 system is preferable.
· Monitor shipment E2E, daily shipment monitoring and respond to customer’s enquiries at Regional level
· Milestone monitoring. Find missing milestones through daily report and inform operations to input in a timely manner.
· Overall performance management. KPI monitoring. Enhance operational efficiency and improve customer satisfaction.
· Performance improvement. Proactively address any issue that may arise during transportation process.
· Participate / Lead operational review meetings with customer, to ensure Maersk performance stability.
· Responsible for operational relationship and communication for Key clients.
· Exception case handling, for any exceptional case, like delay, damage, missing, super urgent cargo, be responsible for update and close monitor shipment status.
· 8D / CAPA report. Incident management.
Requirement
Bachelor’s degree or above. More than 3-5 years related experiences in airfreight Customer service / operation / Control tower;
the background of global forwarder will be preferable.
Well operation knowledge, good experience in operation and fluent English.
Reliable, well organized, proactive, team-player.
Excellent communication skill in both Chinese and English.
Good PC skills in MS Word, MS PowerPoint and MS Excel.
Experience with CW1 system is preferable.
注：聯(lián)系我時(shí)，請(qǐng)說(shuō)是在江蘇人才網(wǎng)上看到的。
工作地點(diǎn)
地址：咸寧通城縣湖北省咸寧市通城縣雋水鎮(zhèn)解放西路平安濱江苑345-106號(hào)
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詳細(xì)位置，可以參考上方地址信息
求職提示：用人單位發(fā)布虛假招聘信息，或以任何名義向求職者收取財(cái)物（如體檢費(fèi)、置裝費(fèi)、押金、服裝費(fèi)、培訓(xùn)費(fèi)、身份證、畢業(yè)證等），均涉嫌違法，請(qǐng)求職者務(wù)必提高警惕。
職位發(fā)布者
HR
馬士基(中國(guó))航運(yùn)有限公司上海分公司
-
交通·運(yùn)輸·物流
-
500-999人
-
外商獨(dú)資·外企辦事處
-
南京西路338號(hào)天安中心大廈2-5樓
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