職位描述
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Role Overview
We are seeking a highly skilled Business Analyst with deep expertise in the CargoWise One application and a strong background in the forwarding industry. The ideal candidate will bring proven experience in troubleshooting, process optimization, and stakeholder collaboration to support digital transformation initiatives and operational excellence.
Key Responsibilities
- Act as the primary liaison between business stakeholders and technical teams to ensure CargoWise One solutions align with operational needs.
- Analyze, document, and translate business requirements into functional specifications for system enhancements and integrations.
- Troubleshoot and resolve complex issues within CargoWise One, ensuring minimal disruption to business operations.
- Conduct gap analyses and recommend process improvements to optimize workflows across forwarding and logistics functions.
- Support system configuration, testing, and deployment activities, including UAT coordination and support.
- Collaborate with cross-functional teams (operations, IT, SAP Finance teams, Infrastructure team and training teams) to ensure seamless adoption of new features and modules.
- Monitor system performance and proactively identify opportunities for efficiency gains by introducing AI tech, RPA and automation through continuous improvements.
- Stay current with industry best practices, regulatory requirements, and CargoWise One updates to advise stakeholders on strategic improvements.
Qualifications
- 5–8 years of professional experience as a Business Analyst, preferably within the freight forwarding or logistics industry.
- Strong hands-on expertise with CargoWise One modules (forwarding, customs, finance, etc.).
- Proven track record in troubleshooting and resolving system-related issues, with exposure in Service Now, JIRA#.
- Solid understanding of forwarding industry processes, documentation, and compliance requirements.
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently with directions and be able to collaborate with amid the teams and with other team members.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Fluent in English, Mandarin and other languages is a MUST
- Understand the Cargowise One Database schema, reports, workflows setup and programming SQL
We are seeking a highly skilled Business Analyst with deep expertise in the CargoWise One application and a strong background in the forwarding industry. The ideal candidate will bring proven experience in troubleshooting, process optimization, and stakeholder collaboration to support digital transformation initiatives and operational excellence.
Key Responsibilities
- Act as the primary liaison between business stakeholders and technical teams to ensure CargoWise One solutions align with operational needs.
- Analyze, document, and translate business requirements into functional specifications for system enhancements and integrations.
- Troubleshoot and resolve complex issues within CargoWise One, ensuring minimal disruption to business operations.
- Conduct gap analyses and recommend process improvements to optimize workflows across forwarding and logistics functions.
- Support system configuration, testing, and deployment activities, including UAT coordination and support.
- Collaborate with cross-functional teams (operations, IT, SAP Finance teams, Infrastructure team and training teams) to ensure seamless adoption of new features and modules.
- Monitor system performance and proactively identify opportunities for efficiency gains by introducing AI tech, RPA and automation through continuous improvements.
- Stay current with industry best practices, regulatory requirements, and CargoWise One updates to advise stakeholders on strategic improvements.
Qualifications
- 5–8 years of professional experience as a Business Analyst, preferably within the freight forwarding or logistics industry.
- Strong hands-on expertise with CargoWise One modules (forwarding, customs, finance, etc.).
- Proven track record in troubleshooting and resolving system-related issues, with exposure in Service Now, JIRA#.
- Solid understanding of forwarding industry processes, documentation, and compliance requirements.
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently with directions and be able to collaborate with amid the teams and with other team members.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Fluent in English, Mandarin and other languages is a MUST
- Understand the Cargowise One Database schema, reports, workflows setup and programming SQL
工作地點(diǎn)
地址:紅河哈尼族彝族自治州蒙自市紅運(yùn)富康園小區(qū)內(nèi)
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職位發(fā)布者
Ava ..HR
馬士基信息處理(成都)有限公司
-
交通·運(yùn)輸·物流
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200-499人
-
私營·民營企業(yè)
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天府軟件園(天華二路)附近
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5年以上
本科
2026-05-02 04:53:15
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注:聯(lián)系我時,請說是在江蘇人才網(wǎng)上看到的。
